Meridian & Cole LLP

Law firm · 45/50 seats active (90%)

Steady · 74util 45 · trend 23 · feedback 12 · −6 blockers
-6 (QBR ↘)Renewal: 2027-02-15

Schedule prompt Fluency Workshop

Book a structured Associate hands-on session for Corporate to raise prompting proficiency.

90-minute Associate Hands-on

Practice Groups

Corporate
Steady · 73

17/18 active seats

420 queries per week

Weekly active trend
Finance
Steady · 65

12/14 active seats

260 queries per week

Weekly active trend
Litigation
Steady · 64

16/18 active seats

300 queries per week

Weekly active trend

Blockers & Re-engagement

training gapmediumopen

CSM Action: Schedule a 90-minute associate hands-on session for the Corporate group.

Workshop Follow-up: Re-check prompt-library adoption two weeks after the session.

Affected practice groups: Corporate

workflow fitlowresolved

CSM Action: Map the recurring credit-agreement review into a saved workflow.

Workshop Follow-up: Confirm the saved workflow is in weekly use.

Affected practice groups: Finance

Feedback Log

Associate · Theme: Citation and context handlinghigh
“Clause extraction misses cross-referenced definitions in long SPAs.”
Product Area: reviewStatus: shared with_product
PSL · Theme: Knowledge reusemedium
“Would like the firm's own precedent library surfaced inline during drafting.”
Product Area: knowledgeStatus: triaged
Innovation Lead · Theme: Adoption analyticslow
“A usage-analytics export would make our quarterly business reviews far easier.”
Product Area: adminStatus: shared with_product
Associate · Theme: Speed to first draftlow
“Faster turnaround on a first-pass NDA review would save real time.”
Product Area: reviewStatus: shared with_product
Associate · Theme: Citation Grounding & Hallucination Gatehigh
“The contract review model draft for the NDA review generated 1 ungrounded citation(s) and had a citation grounding rate of 80%. Manual verification effort was significant.”
Product Area: reviewStatus: new